Hilton
Hilton -Weve built a reputation of innovation, integrity, and excellence with our guests, as well as our owners. Our Owner Services group is dedicated to recognizing, rewarding, and communicating with you. Our goal is simple: your complete satisfaction.
Franchise Information
Hilton Hotels and Resorts Franchise Opportunities - History
The rise of the Hilton empire began when Conrad Hilton purchased his first hotel in Cisco, Texas in 1919. Six years later, he founded the Hilton Hotel company and opened the first Hilton Hotel in Dallas. The Hilton company was one of the most influential hospitality brands in the developing era of hotels and resorts. It grew swiftly, opening up locations throughout the United States and opening its first international unit in Puerto Rico in 1949. The company holds many "firsts" in the hotel industry, such as the first hotel in the world to install in-room televisions in 1947, the first to introduce a multi-hotel reservations system in 1948 and the first to develop a centralized reservation service using computer technology in 1973.
Hilton Hotel Company began franchising in 1965 and has since expanded its footprint to 100 countries and territories around the world. In 2007, at the precipice of the global Great Recession, mega private equity firm Blackstone Holdings acquired Hilton, took the company public in 2013, and ultimately sold its remaining stake in the hotel company in 2018, completing what is regarded as one of the most profitable private equity transactions of all time. A key pillar in Hilton Worldwide Holdings’ strategy under (and after) private equity ownership has been to transform from a business that owns and operates the bulk of its hotels directly to a brand that franchises or manages these properties, explaining Hilton’s aggressive move into the franchise format.
Travel with Purpose is Hilton’s corporate responsibility strategy to redefine and advance sustainable travel globally. By 2030, we plan to double our investment in social impact and reduce our environmental footprint in half. We track, analyze and report our environmental and social impact at each of Hilton’s 5,600+ hotels through LightStay, our award-winning corporate responsibility measurement system.
Travel with Purpose unites our organization around a set of global issues that connect our business to society, concentrating our efforts where we can have the highest social and environmental impact. It also allows us to contribute in a meaningful way to help the international community reach the UN Sustainable Development Goals (SDGs).
HILTON PERFORMANCE ADVANTAGE
Our experts, resources, and industry-leading tools are designed to enhance your competitive advantage.
OWNER BENEFITS
Our Owner Services group is dedicated to recognizing, rewarding and communicating with you. Your satisfaction is our top priority.
- Open communication with regular events and conferences
- Global and local expertise in tune with our owners’ goals
- Awards & recognition
- A growing network of hotels
- Ongoing support and innovation -The Hilton Performance Advantage’s innovative solutions deliver bottom-line results to owners by driving guest stays, enhancing the guest experience, and creating more efficient hotel operations.
ARCHITECTURE & CONSTRUCTION
Tap into our team of construction professionals for design consultation, site reviews, contractor referrals, and construction monitoring.
HILTON MANAGEMENT SERVICES
Hilton Management Services is one of the largest management companies in the industry and the superior choice for owners.
ADDITIONAL RESOURCES
- Leaders in Specialized Revenue Management-Our Revenue Management Consolidation Centers can be tailored to meet the needs of your property.
- Hilton Restaurant Concepts -The Hilton Food & Beverage Portfolio is an online tool which allows hotels and property owners to browse and search innovative F&B solutions and resources, including third-party relationships and consultants and a host of Hilton internal concepts.
- Hilton Management Services